Future Stores 2024

June 03 - 05, 2024

JW Marriott Los Angeles L.A. LIVE

Misti Blasko

VP, Retail Good American

Day Two: Innovating Retail for Today’s Customer

8:05 AM Keynote: Humanizing the Customer Experience in a Transforming Retail Landscape

With the world’s focus on the world of digital, consumer data shows us that in-person shopping is here to stay. How retailers show up in the physical spaces can make all the difference. Erin Wendte and her team are focused on building human to human connections no matter where and how the Zumiez customer is shopping. Erin will talk through:  

  • Shortening the distance between the brand and the customer 
  • Allowing store staff to drive the in-store experience for their customers  
  • Building community with shoppers in a multidimensional way

Check out the incredible speaker line-up to see who will be joining Misti.

Download The Latest Agenda