June 18 - 21, 2019
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Whitepaper & Video Center
Driving In-Store Traffic & Purchases through Digital Channels
As brick and mortar stores fight for relevancy, retailers look to integrate stores and outside digital experiences with a degree of personalization once exclusive to online sales. Driving In-Store Traffic & Purchases through Digital Channels goes beyond in-store pickup and returns to uncover how retailers make physical stores locally relevant in an increasingly digital retail environment.
2018 Retail Innovation Briefing
The retail industry is undergoing a massive time of transition due to changing consumer behavior and disruptive technologies. In-store visits are significantly down due to the massive shift to digital, so stores are working to push the online sale as well as reinvent the store environment to increase foot fall. But with technology changing rapidly and consumer expectations at an all time high, many stores are failing as evidenced by numerous store closings.Retailers are working to compete with Amazon’s level of personalization, efficiency, price and overall customer experience, but it’s no easy task. They are quickly realizing that the days of a strictly transaction-focused/product-centric environment are gone. Today, it’s all about relationships and engaging the customer wherever and whenever they choose to engage.It’s not all gloom and doom however. There are many retailers who are successfully reinventing themselves by creating immersive, engaging retail environments, hiring knowledgeable, tech savvy associates, meeting heightened expectations around delivery and fulfillment and understanding the importance of the smart phone throughout the entire experience.
2018 Retail Technology Briefing
It’s 2018 and the Retailpocalypse is deepening. Avalanches of corporate debt and high competition from online and nimble retail disruptors are pushing major retailers to rethink core strategy assumptions.There is growing awareness in the retail community that technology is the key to bridging the online and in-store experience gap. But which technologies, and at what time?In this Retail Tech Briefing, our aim is to take you behind the scenes at a few retail technology startups that are (or could) intersect with store retail to create valuable experiences, foot traffic, and revenue gains.
Future Stores Miami 2018: Video Presentations On-Demand
Missed out on some great sessions at Future Stores Miami 2018? Click here to access our exclusive, on demand recording directly from onsite!
Want even more reading material? View whitepapers and reports from our 2018 event.2018 Media Center