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The jewelry industry is one which is plagued with issues related to its environmental and social impact and increasing numbers of brands in the space are under immense pressure from customers to seek alternative methods of sourcing materials for and crafting their products.

In the retail industry, frontline workers play a crucial role in shaping customer experience and driving business success. And although most organizations understand that an engaged, focused, and dedicated workforce is a key ingredient to generating long-term success, putting together the initiatives that create this type of workforce isn’t as intuitive.

In our Industry Insights Report, we take a look at how top retailers are turning their focus towards experience and pushing for a new in-store strategy (and how you can, too).

In our 2022 Trends Report, we take a look at where the retail in-store technology community is heading and how you can stay ahead of the curve.

As consumer-facing companies like retailers and banks continue to deploy their post-pandemic strategies, their biggest decisions are being shaped by trends in consumer behavior. This report explores the major trends shaping tomorrow’s bank branches, retail stores, and other consumer-facing brick-and-mortar operations. With insights from B2C leaders representing banks, credit unions, and retailers, this guide will help you meet next-generation consumer demands.

Despite the ongoing COVID-19 pandemic, consumers are beginning to return to stores. Retailers are now searching for ways to optimize the in-store experience and attract more business after a rapid shift to digital fulfillment. This report explores what strategies and solutions retailers are adopting to encourage their customers to shop in stores once again. Paying particular attention to how practices have changed since the start of the pandemic, readers will learn how they, too can bridge digital and in-store shopping to meet customer needs.

The COVID-19 pandemic has forever changed consumers’ expectations about the in-store retail experience, forcing retailers to reconsider their priorities and investments. But just as the global crisis has raised new concerns about health, safety, and availability of certain products and services, it has introduced new opportunities and accelerated transitions already in progress—curbside pickup, contactless and automated services, and greater supply chain flexibility, to name a few. This Future Stores eBook features survey data from 400+ U.S. consumers about their perspectives on future in-store retail experiences. Access this guide for actionable insights into how to best respond to their long-term concerns, expectations, and desires.