Tom Narr

Director Retail Operations Best Buy

Tom Narr’s Story: while I was at work one summer afternoon caddying for one of the club’s members, we had a conversation about a part-time job while I was in college for his company. Thirty years later, can I call myself retail veteran? Whoa! I didn’t see that coming. I have enjoyed almost every single day of it. Name another place where you can impact someone’s life in a positive way and watch someone grow and prosper. As the Director of Retail Operations for Best Buy on the US West Coast, and a Chairman’s Award Winner for Merchandising and Strategic Growth in Sales, I believe that people are visual and shop with their eyes first. As retailers we should be focused on meeting customers’ needs, in the store, online, and in their homes.