Paul Loux

VP, Store Design and Experience Ulta Beauty

Paul Loux is vice president of store design & experience at Ulta Beauty, the nation’s largest beauty retailer. Throughout his four-year tenure at the retailer, Loux has overseen the brand’s CX strategy, stewarding the work to manifest Ulta Beauty’s DNA principles throughout every aspect of store design and visual merchandising. Paul brings more than 25 years of experience in consumer experience, previously heading store design and experience for such leading brands as Sephora, Marc Jabobs, Nike, Levi’s, Estée Lauder and Marshall Field’s.

Day One: The Retail Experience is Everywhere

8:40 AM Panel: Defining Your Physical Presence: The Purpose and Future of Retail Spaces

While the customer craves greater seamlessness between online and offline shopping, how are you defining the physical retail space in the customer journey? Our panelists from across retail will share how they are:

Determining what the customer is looking for from your physical presence
Operationalizing the store for blended, connected commerce shopping
Leveraging location in the way you interact with the community

Check out the incredible speaker line-up to see who will be joining Paul.

Download The Latest Agenda