Nicky Arthur

Choose one topic for the first thirty minutes and a second topic for the second thirty minutes to discuss and benchmark with 10-15 of your peers.  

1. Starting Your Sustainability Journey

Nicky Arthur, Energy Management & Sustainability Specialist, LUSH

2. Beyond Conversion: KPIs to optimize the Customer Path to Purchase 

Tom Gleeson, CEO, Kepler Analytics 

3. Revitalizing Stores at Scale: Determining Pace and Process

Mindy Murphy, VP, Customer Segmentation Marketing, Benjamin Moore

4. Beyond CX Transaction Surveys, Way Beyond. Harnessing the power of AI in the Branches

Don Beck, CEO, MSR Group