Kim Rila

Senior Talent Acquisition Business Partner TheRealReal

Kim Rila is an accomplished HR professional, currently serving as Senior Talent Acquisition Business Partner at The RealReal. With a remarkable aptitude for identifying and attracting top-tier talent, Kim has honed her expertise in sourcing and recruiting exceptional individuals who possess both the skills and passion to thrive in their roles. She is also deeply committed to fostering Diversity, Equity, and Inclusion (DEI) in the workplace, consistently advocating for diverse representation and equal opportunities. Through her strategic mindset, Kim ensures that The RealReal's recruiting efforts prioritize building a diverse workforce, where individuals from all backgrounds are celebrated and empowered to contribute their unique perspectives.

Day Two: Innovating Retail for Today’s Customer

2:30 PM Panel: Optimizing In-Store Staffing Models for Efficient Operations and Seamless Customer Experience

Retailers know that excellent customer experiences begin with the employee. But store employees burdened with a multitude of demands, how can stores be staffed for the optimal experience for all? Our panelists will share how they are thinking about:

Adapting staffing plans to the needs of changing retail spaces and varying store footprints
Equipping frontline staff with the tools and knowledge they need to provide the best, most efficient customer service
Leveraging technology that enables staff to spend more time with the customer than on administrative tasks

Check out the incredible speaker line-up to see who will be joining Kim.

Download The Latest Agenda