Kathy Fisher became the vice president of customer experience in February 2017. In this role, Kathy and her team support programs and capabilities centered around the full-price customer experience, including alterations, service and experience and selling programs.
Kathy’s career started at Nordstrom in 1995 where she was a salesperson for women’s shoes and Studio 121. For almost 20 years she’s held several leadership positions in Nordstrom’s southern California region, including jobs as the national director of personal styling and customer relationship management and national director of sales and styling.
She has a bachelor of arts in international relations and affairs from the University of Southern California.
Check out the incredible speaker line-up to see who will be joining Kathy.
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