Future Stores Seattle 2020
November 04 - 06, 2020
The Sheraton Seattle
Jon Duke
VP, Research
IDC Retail Insights
Main Day Two: Breakthrough Store Design & Innovation
Wednesday, June 17th, 2020
2:10 PM The Digital-Physical Divide Is Obsolete In Customer Driven Retail
Retail of the future is customer-driven and analytically robust, but many retailers lack a clear understanding of exactly what this looks like, or what the path to achieving it entails. Build a better understanding of how to transcend your organization’s focus on the transaction and the channel and build rigorous customer-driven business model. In this session you will:
- Learn about the next set of challenges to tackle in order to create long-term competitive advantage.
- Discover how intelligence and innovation aimed at your associates, vendors, customers, and industry partners will drive future success
- Understand the critical technologies in your roadmap that will impact your ability to deliver the future of retail vision.
