Emily Lewis | Future Stores

Future Stores 2025

Store Tours: June 03, 2025 | Main Days: June 04 - 05, 2025

JW Marriott Los Angeles L.A. LIVE

Emily Lewis

GM, Retail Glossier Inc.

Emily Lewis is the GM of Retail at Glossier, where she leads the retail team and strategy behind Glossier’s award-winning global experiential retail stores. As the architect behind Glossier's post-pandemic retail relaunch, she spearheaded the opening of Glossier’s permanent locations in the US and UK and over a dozen pop-up experiences. She has a passion for leading teams at the intersection of hospitality and technology to deliver innovative customer experiences which create deep connectivity with brands. Previously, she served as Director of Customer Revenue & Retail Strategy at Bonobos and held leadership roles at Target, where she worked in both the US and Canada and led projects focused on delivering the next generation of retail experiences. With over 15 years of retail leadership experience spanning beauty, apparel, and mass retail, she specializes in omnichannel strategy, retail operations optimization, and profitable retail expansion. She holds a BBA in Marketing and Finance from Texas A&M University.

Day One: The Shopper Is Everywhere

11:25 AM Panel: Making the Store Your Best Customer Engagement Tool

As shopping behaviors change, retail leaders are transforming the physical space into an interactive and personalized experience that fosters meaningful connections, encourages exploration, and cultivates brand loyalty. Our panelists will discuss:

• Showcasing the brand through the store’s design

• Enabling the store as a launchpad for community engagement

• Staffing the store for meaningful customer interactions 

Check out the incredible speaker line-up to see who will be joining Emily.

Download The Latest Agenda