Angela Jaskolski

Madison Reed, once a digitally native direct-to-consumer brand, is now rapidly expanding its brick-and-mortar presence across the country. As Chief Stores Officer, Angela Jaskolski is at the forefront of this transformation-focused on delivering exceptional service, building customer loyalty, and optimizing store operations to support the brand’s ambitious growth. In this session, Angela will talk through her learnings for scaling a service-oriented retail footprint.

• Transitioning from e-commerce to a nationwide network of service-driven stores, and the operational challenges and opportunities that come with rapid expansion

• Cultivating customer loyalty and delivering a seamless, high-touch experience across both digital and physical channels

• Optimizing store operations, empowering frontline teams, and maintaining brand consistency at scale