Future Stores Seattle 2019

June 04 - 07, 2019

The Sheraton Seattle

Andrea Wasserman


VP, Retail Experience
Verizon


3:20 PM Panel Discussion: The Merging of Online & Offline To Deliver the Optimal Customer Experience

What does the online to offline eco system look like? And from the customer’s perspective, how is it all merging all together? Panelist will discuss:

• How can you continuously keep the two channels connected and working together?
• How are you using physical space in a new way with ecommerce. How are stores tying into web, apps, etc because your guest is everywhere
• With shopping shifting to online, what role does the store play now?
• How is this experience becoming more seamless?
• Ideas for connecting stores to ecommerce in an intuitive way (signage?)
• How are you using your online channels (app/online) to tell the world about your stores



Check out the incredible speaker line-up to see who will be joining Andrea.

Download The Latest Agenda