Future Stores 2024

June 03 - 05, 2024

JW Marriott Los Angeles L.A. LIVE

Amy Merli

Regeneration & Sustainability Specialist LUSH

I began my career as a professional dancer, touring the US and Europe. Behind the scenes, I always enjoyed organizing people and systems to ensure the show ran smoothly. This passion for organization led me to freelance work as a production manager and rehearsal director for various productions, events, and festivals.

In 2011, I founded Trashion Fashion, an organization that combined my love of the arts with my passion for the planet. We promoted creative reuse as a way to reduce waste, producing events, art installations, and education programs with artists from around the world.

In 2015, I joined Lush Cosmetics as a shop manager, where I honed my leadership and organizational skills. I quickly became passionate about Lush's commitment to sustainability and was able to apply my skills to this field. I moved into a regional sustainability steward position and worked on various projects, including composting systems within stores and piloting an ethical flower program.

Currently, I serve as the Sustainability Coordinator for Lush North America's retail shops. In this role, I am responsible for developing and implementing sustainability programs and initiatives that align with Lush's values and goals. I am also responsible for educating our retail staff on sustainable practices to ensure we are meeting our sustainability targets and are aligned with our ethical charter.

Off the clock, I volunteer my time to support passing pro-environmental legislation. I had firsthand experience spearheading a Plastic Bag Ordinance for the City of Hartford, which became the foundation for the State-Wide Plastic Bag Ban. I love making a positive impact on the world and am always seeking out new opportunities to do so.

When I'm not working, I enjoy a good joke, eating healthy food, exploring new cities, discussing compost, and being a compassionate consumer.

Pre-Day: Store Tours & Networking

2:30 PM LUSH

Lush Cosmetics’ Century City location is a concept shop where you can see the brand’s most innovative store designs and service offerings. The Lush team will talk through the store’s sustainable store design elements as well as sustainability initiatives incorporated in the store experience. You'll even get to go behind the bubbles and experience how to make fresh, handmade products and take home your very own bath bomb, one of the brand’s original inventions! 

Day Two: Innovating Retail for Today’s Customer

8:55 AM Fire-Side Chat: Sustainability in Every Step of the Customer Journey, From Sourcing to the Salesfloor

  • Green shop design and leasing for recycling and composting initiatives and energy management systems
  • Engaging staff through different initiatives throughout the year
  • Customer engagement through product and store design and brand collaborations 

Check out the incredible speaker line-up to see who will be joining Amy.

Download The Latest Agenda