Future Stores 2024

June 03 - 05, 2024

JW Marriott Los Angeles L.A. LIVE

Kari Harkins' Story

“The networking aspect with other retailers is far better than any other conference I’ve been to. It’s the best conference to share information and gain expertise”

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Kari Harkins' Story At a Glance

Sr. Director, Store Operations
DSW

First Year Attended: 2015

How She’s Participated: Attendee & Speaker

Why She Comes to Future Stores: "As soon as I returned from the 2016 conference, I presented a whole slideshow
of ideas to my team."

The conference came highly recommended

Our colleagues at Aldo had attended the event before and they were the ones who recommended it. The first year I attended with my colleague, Valara Gee, but the second year, I was offered the opportunity to present at the event. I was more than happy to – I had implemented ideas from 2015 and had results to share

http://futurestoreseast.wbresearch.com/kari-harkins-success-story


I love that the people I meet at this conference are not shy to share

The entire conference is structured around meeting people – networking breaks, round tables, cocktail receptions, etc. It’s the ideal event for me because I need to know what my peers are doing to navigate this complicated new blend of social media and technology. It’s been a daunting challenge and it feels good to know that we’re not the only ones struggling. Plus, I’ve maintained the connections I’ve made at this event – so now I’m not afraid to call up my peer at Kohl’s to ask her what they’re doing!

This is a community of peers… not competitors

We’ve all realized that our shoppers are smarter than us – they use technology for product reviews and to check the lowest prices. The conversation has shifted to how we can provide a quality in-store experience. The peers I meet at Future Stores are there to share and support each other. It’s our opportunity to report on what we’ve implemented and share the results of our efforts. It’s a friendly and relaxed environment.

Future Stores: Creating Connected Experiences

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"As soon as I returned from the 2016 conference, I presented a whole slideshow of ideas to my team – all from my time at the conference. We’re currently in the process of vetting these ideas and implementing them in the next few months. Just in time to present the results at the next Future Stores event!"

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