Future Stores Seattle

June 25 - 28, 2017

Washington State Convention Center, Seattle

Contact Us: 1.888.482.6012

Sponsors & Exhibitors



Website: https://www.applause.com/

Applause empowers companies to deliver great digital experiences – from web and mobile to wearables, IoT and beyond. By combining in-the-wild testing services, test automation and quality tools, Applause helps the world’s most recognized brands achieve the digital quality they need across every device, operating system, carrier, location and other criteria that their customers value. Thousands of companies – including Google, PayPal, Amazon, Starbucks and J.Crew – rely on Applause to ensure great digital experiences for their users. Learn more at www.applause.com and follow @applause on Twitter.

Big Lynx

Website: https://www.biglynx.com/

In today’s world of retail, customers expect instant fulfillment of goods without substantial shipping charges matching retail giants; this means that when they order something, they now expect it in hours instead of days or weeks. We are a technology startup located in Seattle empowering retailers with PROXIMITY RETAILING "Warehouse as a ServiceTM" platform built upon middleman less crowd marketplace technology. We believe that across the globe, proximity retailing is on rise and our company offers cloud based Big Data solutions that lets retailer to scale warehouse space and enable instant fulfillment. Our Local, National and Global customer fulfillment services allow our clients to get more than mere reduction of operational costs. retailer can use proximity to solve crucial and expensive delivery issues for better customer experience which a key element in every business. Our patent pending innovation includes simple ideas like Proximity shared inventory, Ship2Mobile, flash fulfillment solutions. Our crowd marketplace technology also powers products like EyeceTM and StoreInaStore products.

Boston Retail Partners

Website: https://bostonretailpartners.com/

BRP is an innovative and independent consulting firm that helps retailers identify and solve their business and technology challenges. BRP combines its consultants' deep retail business knowledge and cross-functional capabilities to deliver superior design and implementation of strategy, technology, and process solutions. Our consulting services are focused exclusively on the retail industry and include: IT strategy, vendor selection, business process alignment, training, project leadership, quality assurance and solutions implementation. We help retailers create successful omni-channel/unified commerce strategies to provide a seamless customer experience.

The firm's unique combination of industry focus, knowledge-based approach, and rapid, end-to-end solution deployment helps clients to achieve their business potential. BRP’s consulting services include: Point of Sale, Mobile, Payment Security, E-Commerce, CRM, Unified Commerce, Customer Experience & Engagement, Order Management, Merchandise Management and Supply Chain.

For more information on BRP, visit www.bostonretailpartners.com.


Website: http://www.concreteplatform.com/

Concrete is a software company specializing in retail productivity and intelligence. We work with some of the worlds largest and most innovative retail brands (Tiffany & Co. Kate Spade & Co., J Crew, William Sonoma, Justice Brands and many more) to improve their retail performance. Working across all functions from Retail / Store Operations, Marketing, Visual Merchandising and HR, we provide our customers with a suite of tools to improve their stores’ execution, and create the best retail experience for their customer and drive increased sales. With Concrete you can effectively plan, build and deliver your expertise into every retail outlet in your network. Centralizing all information and requirements, personalized for you and your stores, Concrete improves the control and visibility of how your brand is delivered to your customer.


Website: www.ds-iq.com

DS-IQ is Dynamic Shopper Intelligence. Ignite customer connections at the intersection of your digital/physical store experiences. Automatically target, trigger, and adapt your messaging based on the conditions your customers experience at a given time and place. Anticipate shopper needs by sensing, measuring, and responding to local context like pollen count, cold and flu rates, weather conditions, school schedules, and sporting events. Incorporate enterprise context, like real-time store inventory, promotions, and demand patterns. DS-IQ makes it easy to add context as a powerful ingredient to retail marketing systems and workflows to deliver amazing experiences across ecommerce sites, social media channels, in-store networks, mobile applications – virtually any customer touchpoint. Automatically. At scale. Now. We provide Azure cloud-based solutions, plus on-premise implementations that serve thousands of store locations and digital properties for the world’s most demanding marketers. DS-IQ has helped power over $1 billion in incremental in-store sales.


Website: http://www.elotouch.com/

Elo is a global leader in touchscreen solutions including point of sale systems and interactive touchscreen displays from 10 to 70 inches. The inventor of the touchscreen, Elo now has 20+ million retail and hospitality installations in 80+ countries with products designed in. The Elo touchscreen experience has consistently stood for quality, reliability and innovation.


Website: https://www.pomeroy.com/industries/retail/retail-point-of-sale-services

Pomeroy and Enactor have partnered to deliver world-class Retail applications to tier 1 and middle-tier retailers, spanning all customer channels including POS, mobile, kiosk, self-checkout and online as well as all the back end systems for Omni-channel and enterprise management. Pomeroy is a recognized industry leader in optimizing IT infrastructures with comprehensive solutions in three key areas – Software, Workplace and Network/Data Center Services. Enactor was founded with a vision to build a new class of retail system: one that would give retailers real control over their destiny. It’s never been more important for retailers to keep up with their customers. Interactive shopping experiences, just-in-time access to inventory, communication between your suppliers and your associates, mobile payment options, and data security. Our mutual clients include, specialty and fashion retailers, hardware, home improvement stores, beauty retailers, department stores, prominent grocery chains and fast food restaurants. For further information, please us at https://www.pomeroy.com/industries/retail

Enspire Commerce

Website: http://www.enspirecommerce.com

Enspire Commerce is a leading provider of unified commerce solutions on a single platform. By uniquely integrating omni-channel order management (OMS), point of sale (POS), product information management (PIM), trading partner management/EDI, omni-channel fulfillment execution and e-commerce solutions on a cloud-based, multi-tenant architecture integration framework, Enspire Commerce solutions readily integrate with existing retail systems to rapidly unify commerce. The platform delivers enterprise inventory visibility, a single view of the customer across channels, and the seamless exchange of data between retailers/distributors and their suppliers, logistics partners, stores and customers. As a result, Enspire Commerce enables a customer-centric approach to omni-channel commerce, optimizing customer engagement, brand loyalty and sales. Enspire Commerce is an enVista company, with a leadership team comprised of former retail and supply chain consultants. For more information, visit http://enspirecommerce.com

Fish out of Water Design Inc.

Website: www.fishoutofwaterdesign.com

At Fish out of Water Design, we believe that we live in a culture of too many brands delivering too many similar retail experiences all claiming to be distinct. In this battle for consumer attention, a brand’s narrative has too often become lost to consumers, leading to confusion and frustration. Consumer apathy is pervasive and all around us. As an award-winning retail design firm, Fish out of Water Design helps clients navigate the complexities of retail today through an approach we call Rigorous Design. It’s a deep immersion into every facet of retail and a springboard to lead a brand from retail confusion to brand coherence and ultimately consumer loyalty. We’ve being doing so for 15 years for the likes of iconic national brands like Sobey’s, Burnbrae Farms, BMO, PC Financial, McCain Foods, Fujifilm and Giant Tiger.


Website: www.foresee.com

ForeSee pioneered customer experience intelligence in 2001 and has become a recognized leader in Voice of Customer (VOC) solutions. The award-winning ForeSee CX Suite helps more than 2,000 companies worldwide — in retail, government, financial services, healthcare, consumer packaged goods, and other industries — transform their VOC programs into a strategic business discipline that delivers economic impact. Only ForeSee offers a rigorous approach to customer experience measurement, access to an unmatched 200 million benchmarked experiences, and actionable insights from a team of 200 expert analysts that give certainty to CX improvements. ForeSee is headquartered in Ann Arbor, MI and has offices in New York; Washington, DC; St. Louis; Cleveland; San Francisco; Vancouver; and London. For more information, visit www.foresee.com.


Website: www.gensler.com

Gensler is a global architecture, design and planning firm with 45 locations and more than 5,000 professionals networked across Asia, Europe, Australia, the Middle East and the Americas. Founded in 1965, the firm serves more than 3,500 active clients in virtually every industry. Gensler designers strive to make the places people live, work, play and shop more inspiring, more resilient and more impactful.


Website: www.harborretail.com

HARBOR makes innovation relevant. We work in seamless integration from truth finding to ideation and invention, implementation, and deployment. We call this insight and certainty our three-step; Data-to-Doing process: Phase One: Measure - gathering real time retail digital data so you understand your customer’s in-store journey through deep analysis and recommendations. Phase Two: Design - physical environment design that enhances customer participation, elevates brands and fosters attachment goals. Phase Three: Build - models, prototypes and detailed roll-outs of complex retail solutions. We’re partners in creating engaging physical retail in the digital age. SpecialtiesBrand Change Management, digital imagining, digital analysis, environmental design, technology activation, merchandising innovations, craft fabrication, retail analytics, in-store measurement and interpretation, integrated technology, in-store activation, analytic data gathering methods, video content management and remote management, craft and mass fabrication manufacturing methods; precision steel, glass, and solid/veneer wood fabrication processes.[


Website: http://www.hughes.com/

The Hughes Digital Media Solutions team is a service and solution development division of Hughes Network Systems, LLC (HUGHES). Hughes is a global provider of managed networks and turn key services for business. Our turnkey digital media solutions are offered as part of the broad HughesOn Managed Services portfolio. The HughesOn portfolio provides innovative, cloud-friendly, digital media and network solutions designed for the unique needs of distributed enterprises in the retail and hospitality industries.

The HughesOn digital media solutions are organized into two suites – Employee Engagement and Customer Engagement. The products within each suite can be delivered together or a la carte. And, these solutions can all be run on the cloud, making a web-browser the only tool you need to create, update, and send information to customers and employees.

With HughesOn, you can communicate with your entire organization more efficiently, more frequently, and more cost-effectively than ever before.


Website: https://www.inkling.com/

Inkling modernizes store operations with interactive, mobile-ready SOPs & job aids. Retailers use Inkling to deliver merchandising information or store policies in the form of dynamic documents. These documents behave like consumer apps and engage the user with videos, interactive simulations, dynamic forms and checklists. Employees rely on Inkling to deliver consistent and exceptional customer experiences, every time.


Website: http://www.iqmetrix.com/

At iQmetrix, we are passionate about retail. Our purpose is to create great experiences for retailers, their employees and the end consumer. Our products bridge the gap between physical and virtual retail channels, offering the latest in retail management and customer experience technology. Our interactive retail solutions, including endless aisle and digital signage, bring elements of online and mobile shopping experiences into the physical store to engage and educate shoppers during the purchase process. iQmetrix POS is a modular system for managing all aspects of a store chain operation, including POS, ERP, inventory and HR. Based on a platform philosophy, our solutions allow users to effectively manage back-of-house operations and the in-store customer experience. In a nutshell, we give retailers what they need so customers can get what they want.


Website: http://www.jda.com

At JDA, we’re fearless leaders. We’re the leading provider of end-to-end, integrated retail, omni-channel and supply chain planning and execution solutions for more than 4,000 customers worldwide. Our unique solutions empower our clients to reduce costs, increase profitability and improve collaboration so they can deliver on their customer promises every time. Using JDA, you can plan to deliver.


Website: http://www.jivesoftware.com

Jive (Nasdaq: JIVE) is the leader in accelerating workplace digital transformation for organizations, enabling people to work better together. The company provides industry-leading Interactive Intranet and Customer Community solutions that connect people, information and ideas to help businesses outpace their competitors. With more than 30 million users worldwide and customers in virtually every industry, Jive is consistently recognized as a leader by top analyst firms, including Gartner, Inc. and Aragon Research. More information can be found at www.jivesoftware.com or the Jive Blog.


Website: www.lithium.com

Lithium delivers awesome digital customer experiences at scale. The Lithium Engagement Platform enables brands to connect customers, content and conversations at the right digital moment.

With the Lithium Engagement Platform, customer service teams are engaging and satisfying customers across all social channels, all while reducing service costs and increasing customer satisfaction. More than 400 global brands leverage the Lithium platform to create a consistent, frictionless experience across all digital touchpoints.

To find out how Lithium can help you transform your customer service experience with the power of social and community, visit www.lithium.com or follow us @LithiumTech.

Manhattan Associates

Website: http://www.manh.com/

Manhattan Associates makes commerce-ready supply chains that bring all points of commerce together so you’re ready to sell and ready to execute. Across the store, through your network or from your fulfillment center, we design, build and deliver market-leading solutions that support both top-line growth and bottom-line profitability. By converging front-end sales with back-end supply chain execution, our software, platform technology and unmatched experience help our customers get commerce ready—and ready to reap the rewards of the omni-channel marketplace. For more information, please visit www.manh.com.


Website: https://www.maxmedia.com/

At MaxMedia we understand that shoppers are real human beings with real emotions, and that in order to be successful you must foster true emotional connections with them. We help retailers deliver memorable and engaging in-store experiences that capture the imaginations of always-connected shoppers and keep them coming back. It’s how we turn brand agnostics into brand ambassadors.

Our retail experts build strategies and customer experience solutions that transform brands inside of brick and mortar. Through the use of leading-edge technology, research, and behavioral analysis, we understand consumer motivations and can communicate efficiently and effectively with every kind of shopper. Our skilled team crafts intuitive, multi-sensory experiences that blend rich content and data into stunning work with meaningful results. We don’t just stay ahead of the curve – we define it.


Website: http://maxpoint.com/us

MaxPoint is a marketingtechnology company that empowers retailers to understand the consumer journeyby providing a complete, real-time view of consumers and their purchasebehavior. We provide a comprehensive retail solution that allows you to reach,engage, and retain every one of your customers through:

•        Measure In-Store Behavior. Quantify shopper pathing and dwell times withMaxPoint’s in-store sensor, PathPoint. PathPoint gives you insights thatfundamentally improve merchandising, marketing effectiveness and storeoperations.

•        Customer list enrichment. Customer CatalystTM from MaxPointmatches home or email addresses to digital customer identities and every deviceconnected to those identities. We then enrich each household on your list withreal-time interest and location activity, giving you a complete view of yourcustomer and their buying behavior. All so you can seamlessly market to thosecustomers across your full marketing stack.

Mobile Bridge

Website: www.mobilebridge.com

MobileBridge is driving the next generation of mobile engagement for organizations worldwide. Our leading mobile engagement automation platform transforms the customer experience by creating true omni-channel journeys in a mobile first society. Providing marketers the ease and flexibility they need, our cloud-based platform delivers a fast time to market, and easily integrates with existing systems enabling the shift to execute genuine contextual one-to-one dialogs with customers.

Solutions for proximity marketing, customer engagement, mobile commerce, and customer insights enable organizations to leverage the power of mobile to drive tangible business results by increasing customer loyalty, retention and revenue. With offices in Boston, Amsterdam, and London, we help companies like Volkswagen, Pirelli, and Burger King fulfill the promise of mobile. For more information, visit www.mobilebridge.com.

Mood Media

Website: http://us.moodmedia.com/

Mood Media (TSX:MM) is the global leader in elevating Customer Experiences. With more than 500,000 active client locations around the globe, Mood combines sight, sound, scent, social mobile technology and systems to create greater emotional connections between brands and consumers. Mood’s clients include businesses of all sizes and market sectors, from the world’s most recognized retailers and hotels to quick-service restaurants, local banks and thousands of small businesses. For more details: http://us.moodmedia.com/.

Natural Insight

Website: www.naturalinsight.com

Founded in 2006, Natural Insight delivers cloud solutions to consumer brands, retailers, and merchandising and marketing agencies to improve field execution, merchandising, in-store programs, demo programs, and experiential marketing.

As a leading provider of field and retail execution software, Natural Insight has collected in-store execution information on behalf of hundreds of brands and managed over 34 million assignments in more than 120,000 stores across the world. Our customers rely on our fully integrated mobile and web-based solution to manage distributed workforces, assign and manage work, verify completion and compliance, as well as collect and report on field data.

Natural Insight is headquartered in Sterling, Va., with multiple international offices.

Oki Data Americas,Inc.

Website: www.okidata.com

OKI Data might be the best kept secret in printing. And while ours may not be a household brand name, many of our customers are. Some of the most recognized retail brands in America rely on Oki printing products every day. We have 40+ years of experience designing and building printers for commercial environments, everything from airports to restaurants to factory floors. We’ve also pioneered some of the most innovative technologies in use today, including LED printing. Part of a $4.5B global technology company, our legacy of performance, reliability and service continues today across every aspect of our business.

Quince Imaging

Website: www.quinceimaging.com

Quince Imaging provides premium quality imaging and display solutions, experiential design and systems integrations for live events, sports and commercial markets spanning the globe. Entering our 20th year, Quince Imaging has evolved from an event services and projection company into an innovative, award-winning imaging technology firm. Partnering with Christie Digital, supplier of robust Christie projectors and Pandoras Box media servers, Quince Imaging and Christie collaborate to deliver the most immersive imaging experiences and installations across markets. Headquartered in the greater Washington, D.C. metro area, Quince Imaging has deployed custom solutions to thousands of satisfied clients over the past twenty years.


Website: www.rainierindustrialart.com

If your dreams are larger than life, you need a fabrication partner whose commitment to innovation matches yours.

To maximize brand identity, Rainier helps retail companies around the world discover new dimensions for their in-store customer experiences.

We're there every step of the way from design, manufacture, and fulfillment of custom solutions for architectural enhancements, permanent art, temporary events, point-of-purchase displays, and much more. Our creative experts extend existing concepts, or we can create new ideas from the ground up. We can customize individual retail spaces, and manage major retail rollouts.

We proudly provide our clients with the most advanced 3D freeform tube bending technology in North America, using state-of-the-art technology to produce captivating environments and stunning architectural pieces.


Website: http://www.reflexisinc.com/

The Reflexis cloud-based Real-Time Store Operations Platform helps retailers simplify store operations, provide improved line of sight for field managers, and streamline corporate processes. Reflexis store execution, labor operations, mobility, and analytics solutions enable retailers to unleash the power of store associates, giving them more opportunities for customer engagement, providing customers with a more consistent brand experience. Since 2001, Reflexis has helped more than 250 of the world’s best retailers improve store-level execution and drive quantifiable business value and significant ROI.


Website: http://www.richrelevance.com/

RichRelevance is the global leader in omnichannel personalization and is used by more than 200 multinational companies to deliver the most relevant and innovative customer experiences across web, mobile and in store. RichRelevance drives more than one billion decisions every day, and has generated over $10 billion in sales for its clients, which include Target, Costco, Marks & Spencer and Galeries Lafayette.

Headquartered in San Francisco, RichRelevance serves clients in 42 countries from 9 offices around the globe. For more information, please visit www.richrelevance.com.


Website: http://www.rtc.com

RTC helps marketers to transform their brick & mortar retail experience -- to captivate shoppers, inspire loyalty and build brand advocacy. We are passionate specialists in physical retail. We live it and breathe it and know how to achieve the marketing potential of a three-dimensional, multi-sensory medium. We also know how to make it complement your digital retail efforts to help create engaging customer experiences that deliver market advantage.

We’re thinking about retail in a whole new way. We’ve brought together retail-minded practitioners in business strategy and change management; experts in human behavior and shopper research; a broad base of experience designers; technology specialists who can integrate digital tools into physical experiences – all balanced against 60 years of operational store smarts and organizational knowledge in managing global retail programs. (Ask about our presentation on “The 14 Types of Retail Innovation”)!

Salesforce Comerce Cloud

Website: www.salesforce.com

The Salesforce Commerce Cloud empowers retailers to unify customer experiences across all points of commerce, including web, social, mobile and store. From shopping to fulfillment to customer service, the Commerce Cloud delivers 1-to-1 shopping experiences that consistently delight customers, driving increased engagement, loyalty and conversion. With embedded predictive intelligence and a robust partner ecosystem, the Commerce Cloud delivers customer satisfaction and growth from planning to launch and beyond.


Website: https://www.smartsheet.com/

Smartsheet is the world’s leading SaaS platform for managing and automating collaborative work. Over 90,000 companies, and millions of information workers, trust Smartsheet to help them accelerate business execution and address the volume and velocity of today’s collaborative work.

Sound hard? It’s not. In fact, according to Forrester, over 90% of our customers say that Smartsheet is easy to deploy and use, and 96% of them would recommend Smartsheet to a colleague.

Named to the Forbes “Cloud 100” list of the best private companies in cloud computing, and by Gartner as a “Cool Vendor”, Smartsheet is used by over 50% of the Fortune 500 and maintains rich data integrations with mission-critical applications from Microsoft, Google, Salesforce, Atlassian, and many others.

Softbank Robotics

Website: www.softbankrobotics.com

Headquartered in San Francisco, California, SoftBank Robotics America (SBRA) is driving technology forward by becoming a leader in humanoid robotics. Our robots, including Pepper and NAO, are used in more than 70 countries worldwide and offer innovative applications relevant for the fields of research, retail, education, healthcare, tourism, hospitality and entertainment. Formerly Aldebaran Robotics, SBRA’s sister offices still remain in Europe, Japan and China under the new SoftBank Robotics Holdings Corporation. Pepper, NAO, Aldebaran and SoftBank Robotics are trademarks of SoftBank Robotics in the U.S. and other countries

Square Root

Website: http://square-root.com/

Square Root, an Austin-based Software as a Service (SaaS) company, creates technology solutions that power data-driven decision making for leading automotive and retail enterprises. Built for companies with distributed retail networks, Square Root’s store relationship management platform, CoEFFICIENT®, delivers actionable data insights to align organizations, increase transparency, encourage collaboration, and improve store performance. Founded in 2006, Square Root has been bootstrapped to success, and serves as a trusted partner to many of the most well-known and complex enterprises in the world.


Website: http://www.terramai.com/

TerraMai works collaboratively with Designers, Architects and End-users to provide one-of-a-kind reclaimed wood products for commercial, retail, hospitality & other projects. We travel the world in search of the most beautiful and highest quality reclaimed woods that span the spectrum from clean and consistent to character-rich and eclectic. We are built to support large-scale nationwide rollouts. Our sourcing network and large inventories allow for consistent supply over time. We also provide National Account pricing. Whatever the design vision, TerraMai can help make it a reality. Materials are backed by 20-plus years of experience to ensure performance in the field.

The Garrigan Lyman Group

Website: www.glg.com

The Garrigan Lyman Group (GLG) is a strategic digital agency smashing conventional marketing, advertising, retail, and media. At GLG, we combine strategic insight, disruptive creativity, and technology innovation to differentiate brands, drive business success, and promote customer satisfaction and loyalty. For retail, we offer strategies to seamlessly connect your online presence to your brick-and-mortar, bring digital into the store for the first time, or update existing digital systems. With in-store digital, we use our proprietary analytics platform to learn about what your customers are doing in stores as well as online and use those insights to optimize your entire customer journey. And, with highly engaging, highly targeted content paired with the right technology, we deliver experiences that matter most to your customers and boost your bottom line.

Time Trade

Website: www.timetrade.com

TimeTrade provides an appointment scheduling SaaS solution to consumer retail, retail banking, health and wellness, higher education and telecom customers. PurchasePath™, TimeTrade’s appointment-centric customer experience solution enables customers to convert digital first touch interactions into a high-value, in-person meeting. PurchasePath™ has driven more than 400 million connections between consumers and businesses, directly translating into more than $3 billion in commerce each year.


Website: https://www.workjam.com/

WorkJam is the only employee engagement suite on a mobile-first platform, empowering the digital workplace with shift-based and hourly associates to manage and optimize their entire employee-employer relationship life cycle with dynamic mobile schedule management, on-demand training and assessments, streamlined communication, employee recognition and reviews. WorkJam increases sales conversion, drives down labor costs, lowers attrition rates, improves compliance, optimizes labor in relation to demand, and improves the customer experience through a more motivated and engaged staff. For associates, WorkJam delivers more control over their schedule providing work-life balance, as well as the opportunity to develop skills, improve sales acumen and maximize their earnings and advancing their economic well-being. Learn more about WorkJam at WorkJam.com.