Kristin Schoenstein has been a Program Director with Worldwide Business Research since 2010 and has been producing events since 2004. She currently specializes in the retail and eCommerce sector where she heads up the Future Stores portfolio and eTail East. She also successfully launched and grew WBR’s customer experience portfolio. In her role, she is responsible for market research, content creation and speaker faculty management for each event. Prior to WBR, she produced events in the healthcare and pharmaceutical sector and got her start organizing educational programming for physicians. In her free time, Kristin heads out to the East end of Long Island where she enjoys fishing, boating and days at the beach with her husband and two daughters.
Scott Emmons is focused on innovation for the Neiman Marcus Group (NMG). He founded and built the NMG innovation lab (iLab) and is responsible for leading the organization in evaluating, designing, testing and piloting cutting-edge technologies and applications for luxury retail. Scott is also working on BYOD initiatives, Wi-Fi/LAN/WAN infrastructure, mobility and digital signage initiatives. Innovation projects include the amazing Memomi Memory Mirror, beautiful 4K touch table look books, IOT Sales Associate communicators, intelligent mobile phone charging stations and gorgeous digital directories for Bergdorf Goodman.
Paul Stone, Senior Vice President and Chief Retail Officer, joined Cabela’s in 2015 with more than 28 years of experience in all areas of retail, including store management, human resources, operations, and marketing. Prior to joining Cabela’s, Paul worked for Sam’s Club and Walmart for 28 years, starting out as a Store Manager.
Steve Dumas is the design lead of Westfield’s Architecture Studio and is responsible for the place making and experience setting elements of the Westfield US portfolio of owned and managed properties. Mr. Dumas oversees the architecture, ambiance and furnishings for all Westfield shopping centers, airport projects and transit terminals. Since joining Westfield in 1994 he has been instrumental in the creation of the numerous experiential components that make up every Westfield project, from architecture to individual tenant design, marketing communication, branding and amenity elements.
Some of Mr. Dumas’s recent notable airport projects include Terminals One, Two, Six and The Tom Bradley Terminal at LAX and Terminal 5 at O’Hare International Airport. Mr. Dumas is currently leading the design for the $830 million expansion of Westfield Century City and various other shopping center expansions and remodels. Other airport retail projects he has led include Terminals A and C at Boston Logan International Airport, Terminals B and E at Houston’s George Bush Intercontinental Airport, Terminals A, B, and C at Newark Liberty International Airport and Terminal 8 at John F. Kennedy International Airport.
Mr. Dumas has lectured on Airport Retail Design at the International Conference of Shopping Centers Design Build Conference and the American Institute of Architects Transportation Design Conference in New York. He has also been a member of the San Vicente Scenic Corridor Design Review Board for over five years. Mr. Dumas holds his Professional Degree in Architecture from Rice University.
Gregg Throgmartin is the President and General Manager at Fabletics, one of the four brands built by TechStyle Fashion Group. Fabletics, co-founded by Kate Hudson, is a global brand that uses innovative technology to reinvent the fashion activewear business, and seeks to make a healthy, active lifestyle accessible to every woman, creating an inclusive community that goes beyond clothing.
Since his joining the company in December 2014, Fabletics has grown from $50 million to $200 million in annual revenue, and has expanded their online presence into the brick-and-mortar space, opening 18 retail stores within 13 months. Fabletics consists of 600 employees that service 1.2 million members worldwide and has sold 16.4 million units to date.
Gregg strongly believes that “[o]nly those who have patience to do simple things perfectly ever acquire the skill to do difficult things easily” (James J. Corbett), which he learned growing up in the retail business. He started as a warehouse employee at HHGregg, a family-owned company, went on to lead store teams on the sales floor, and eventually rose to become the COO. During his tenure, the company expanded from 35 stores to 228 stores, and grew from $300 million to $2.5 billion in annual revenue.
Gregg also serves on the boards of OurHealth, a company that operates onsite healthcare clinics for employers; HopeBridge, a company that offers a wide range of pediatric outpatient therapy services; and Junior Achievement of Southern California, an organization that seeks to inspire and prepare young people to succeed in a global economy.
Originally from Indiana, Gregg recently relocated to sunny California and currently resides in Manhattan Beach. He is an avid foodie who loves to travel and play golf, and on occasion, has the fortune of rolling all three passions into vacations with his wife and two girls.
Jeff is currently Chief Information Officer for On the Border, and also oversees technology for all of the portfolio brands owned by the Private Investment firm, Argonne Capital.
In this role, Jeff is charged with defining and setting the strategic vision for the ways in which technology will drive profitability and be a true differentiator for all of the brands, while also leveraging scale and volume purchasing power and exploiting synergies between the individual companies.
Jeff owns all aspects of Restaurant Systems & Support, eCommerce, Software Development & Data Management/Reporting, Infrastructure/Security, and Program/Project/Vendor Management always ensuring that directives are scalable, sustainable, supportable, and foster the company’s targeted growth.
Prior to On the Border, Jeff was the VP of IT for Corner Bakery Cafe, led the Front-of-House Restaurant Information Systems team at Taco Bell Corporate, and oversaw all technology initiatives for a Panera Bread franchisee in New Jersey. Jeff spent more than 10 years as an Operator in multiple retail chains before moving to technology in the restaurant industry.
Born and raised in Vancouver, Canada, Lindsay joins us from the world of Strategy and Innovation, spending the last three years helping to grow lululemon’s Strategy team. Lindsay discovered her passion for business and retail early on, starting up her own apparel venture at young age. Since then, her entrepreneurial spirit has led her to the angel investment arena, growing early-stage companies alongside ambitious founders with big ideas.
A lifelong love for sport transported Lindsay bi-coastal, to play NCAA Division 1 volleyball for George Mason University in Fairfax, Virginia, and later, to take on a role with the 2010 Vancouver Olympic Committee. A dual citizen of the US and Canada, what ultimately drew Lindsay back to Vancouver was an appetite to pursue an MBA in Management of Technology. On the weekend, she can be found breaking out moves on the b-ball court, the studio, and with her 3-year old nephew to the tune of Pharrell.
Kevin Campos serves as Chief Retail Officer (CRO) at Combatant Gentlemen, one of the world's first design-to-delivery retail companies using homegrown technology and data-driven practices to ultimately offer quality menswear at approachable prices. Having joined in 2013, Campos focuses on the company’s omnichannel strategy. He started and now oversees three divisions—Offline, Weddings and Made-to-Measure—and oversees retail growth, customer experience, business development and corporate initiatives.
Prior to joining Combatant Gentlemen, Campos was on the Retail & Consumer Investment team at Golden Gate Capital and worked as an Associate Consultant at Bain & Company where he advised Fortune 500, private equity and technology clients on corporate turnaround, M&A and strategic growth. Campos holds an A.B. from the Woodrow Wilson School of Public and International Affairs at Princeton University.
Andrea leads Walgreens’ retail operations and store technologies as the Company’s Vice President and Director of Retail Systems. He joined Walgreens in 2011 as Vice President of Supply Chain and Inventory Management. Prior to Walgreens, Andrea spent 14 years at Accenture, architecting and implementing large scale digital transformations across the communication and retail industries.
Andrea holds a bachelor degree in Business Management from Rome LUISS University.
With years of retail experience across a number of strong specialty brands Kurt joined LEGO Brand Retail in 2003 to help deliver engaged guest experiences as the retail chain grew from 20 stores globally to over 120. Kurt has a strong focus and belief in sales through service, finding ways to engage retail teams and guest in fun an unique ways. Kurt currently oversees retail operations of 90 locations in North America.
Jennifer is an energetic and savvy retail professional providing years of proven leadership and success at Perry Ellis International. She has expanded and led the Retail Services Division for Perry Ellis International for 19 years. Her retail coordinator team services department stores in both the US and Canada. She also heads up store planning and visual presentation in department stores for multiple brands at PEI.
Executive leader of SONOS retail stores responsible for growth strategy, environmental and interactive customer experience, store design and construction, customer service, operations and retail technology.
Andrew is a successful entrepreneur as well as a thought leader in branding, marketing communications, and technology. In 2003 he founded Mother New York, one of the most successful and lauded creative agencies in the last decade. Mother has grown to 160 employees and works with numerous high level clients. Andrew applies his experience and entrepreneurial passion to an array of ventures. In 2013 he founded White Pike Whiskey which has won numerous tasting and design awards. Andrew also helped found Circle Media (circlemedia.com) - a data management solutions company for the sports and entertainment industry that counts Notre Dame, ESPN, and Virgin among its clients. Andrew is an advisor to numerous cutting edge tech companies such as Evrythng (evrythng.com), People Pattern (peoplepattern.com), and has spoken recently at Cannes Advertising Festival and Design Thinkers.
Cedric Clark joined PetSmart in October 2015 as vice president of Store Operations. He has more than 15 years of experience in retail management with eight years of experience in Operations. Prior to joining PetSmart, Cedric spent more than 13 years at Walmart and held several leadership roles within Asset Protection & Operations. Cedric’s last role at Walmart was a Regional Vice President managing $12B in revenue and leading over 45,000 associates within his business unit. Cedric has served on several boards including, but not limited to Feeding America, Chicago Lurie Children’s Hospital Foundation, Chicago Urban League, Boys & Girls Club, etc.
Cedric has a proven record of leveraging internal and external partnerships to improve financial performance, promoting sales growth and market penetration by leading highly regulated, complex facilities to higher performance and analyzing market trends and research competitor offerings to create optimal pricing strategies. Cedric has also foundationally championed talent planning as well as diversity and inclusion.
He earned his bachelor's degree from Washington State University while playing basketball for the university four years. Cedric played professional basketball after college in New Zealand and Brazil. Cedric a proud pet parent to a Chihuahua Terrier Mix named Jett.
Kari is the Sr. Director of Store Operations and Communication at DSW, as part of the Customer Operations Team. Kari has been with DSW for 2 years. In her current role, Kari and her team are responsible for all daily Store operations and communication as well as the execution of projects making the DSW Mission, Vision and Strategy come to life for the customer. Prior to DSW, Kari was with Limited Brands for 25 years in a multitude of Home Office and Field roles, most recently as the Zone Vice President for the North. Kari is passionate about the external and internal Customer experience and how that comes alive at DSW. She and her team are looking for opportunities every day to make that a reality at DSW!
Rich Stefani is a corporate executive with over 20 years of experience. His areas of specialty include strategic planning, portfolio strategy, new market entry, new store growth, information technology, application development, mobile technology, supply chain optimization, marketing analytics, advertising effectiveness, and store operations within the retail industry. He has strong industry experience in grocery, soft-lines, hard-lines and Internet-based businesses with measurable results as a change agent. Rich also has strategy consulting experience working with Fortune 500 companies where he led multiple revenue generating projects for clients.
Currently, Rich leads information technology strategy, innovation and direction. He manages application development in store systems, pricing, promotions, ordering, receiving, transportation scheduling, business intelligence, payments, reporting and mobile technology. He has held several executive and management consulting roles prior to this position. Rich has managed hundreds of successful projects throughout his work experience and across business areas with a focus on innovation, revenue generation, cost savings and speed to value.
Graham Mudd is Director, Monetization Product Marketing at Facebook. In this role, Graham and his team help guide product strategy and marketing efforts for Facebook’s advertising solutions. Graham manages teams focused on brand advertising, direct response, emerging markets and advertiser growth. Prior to assuming this role, Graham served as Director, Advertising Measurement and led the North America Measurement team, which is responsible for developing and executing measurement solutions that provide insight into the value Facebook creates for marketers. Prior to joining Facebook, Graham was Senior Vice President, Media & Entertainment practice, at comScore. Prior to that, Graham worked in marketing and product strategy in Yahoo’s Search division. Graham holds an MBA with majors in Marketing, Strategy and Finance from the Kellogg School of Management, Northwestern University and a B.S. with honors from Santa Clara University, with a major in Psychology.
As the Director of Transformation, Beth is responsible for leading the transformation efforts in support of DSW Inc. mission, vision and strategies. Her team consists of functional subject matter experts across the business who serve as sponsors and team members on projects impacting multiple areas of the business. Their role is to identify areas of true transformation, define impact to business units, create business processes and tools to improve and simplify user experience, and influence others to change the way we think and feel about how we work. They also partner with the business to define, measure, and maximize project benefits on an on-going basis. In short, they act as a catalyst for change and continuous improvement across DSW Inc.
Beth has been with DSW for three years. Prior to her role as Director of Transformation, Beth served as the IT program manager to deliver the omni-channel capabilities of Buy Online Pickup in Store and Buy Online Ship to Store.
As the Vice President of Retail Experience for Masco Architectural Coatings, Sarah Furnari leads strategy and operations for the BEHR and KILZ brands in-store. Sarah has been with Masco since 2005, and prior to that, with Sherwin Williams for 12 years in a variety of positions including starting as a Formulator in the Consumer Brands lab, Process Engineer, Purchasing Manager, and ultimately a Product Manager. Sarah has a Bachelor of Science in Chemical Engineering, a Bachelor of Arts in Psychology and a Master of Business Administration in Marketing.
Catherine McCabe is a dynamic leader with a proven reputation for building high performance teams while exceeding revenue, profit and customer satisfaction goals. Catherine currently serves as the Vice President of Sales, Operations, and Training for Teavana at Starbucks. Prior to this role, she’s held a numerous roles at leading retailers such as Harry & David, Williams-Sonoma, Limited Brands and Gap Inc. Catherine holds a Bachelor of Arts from Harvard University.
Leslie Grandy combines 20 years in technology product marketing and development with 13 years of previous experience in motion picture and television commercial production to create innovative solutions that drive measurable results for both B2B and B2C companies.
Grandy currently serves as the Senior Director at Best Buy’s Seattle Technology Development Center, where she leads the mobile apps, digital media and advertising product teams. Prior to Best Buy, Grandy was the SVP, Digital Media Product and Development for Discovery Communications, where she led the teams responsible for delivering the companies owned and operated experiences across web, mobile and TV Everywhere platforms.
As Vice President, Product Development at T-Mobile, Leslie led the launch of the first Android/Google developed phone, the T-Mobile G1, and shepherded the release of no less than six versions of the company’s iconic Sidekick device, deemed by Forbes.com as a “Hall of Fame” handset along with the Razr and iPhone. Realizing innovation is a hallmark of Leslie’s development teams, as further illustrated by the launch of the first BlackBerry device in a flip form factor. On the service side, her product development team included the T-Mobile franchise service, My Faves, which grew under her leadership to over 10 million subscribers. Prior to her tenure at T-Mobile, Leslie served as the Senior Director, Apple Online Stores, Americas, where she was responsible for driving online sales from Apple.com.
Sandra is a customer focused, results oriented, collaborative leader with entrepreneurial spirit. Nearly 20 years in the technology industry, Sandra has experience in business development, product management, customer experience, sales, visual merchandising and marketing. She is known for her ability to get stuff done, driving programs, products and opportunities from vision to launch to execution. Her strong track record is coupled with an uncanny ability to create win-win relationships building trust and developing partnerships that benefit all including the customer. Sandra is currently with Microsoft running Marketing & Experiences, focused on the end-to-end customer journey across Microsoft Direct. Her recent projects have her gaining expertise in eSports and Virtual Reality. Sandra is married with 4 children (11,9 and twin 2 year olds) and adores spending time with her family with a passion to capture the moment digitally (photography) to hold on to them.
Tara Maffeo leads store technology, training, and operations as the Director of Store Innovation at Gymboree. Focused on delivering exceptional in-store experiences for both customers and store teams alike, her team supports the Gymboree Corporation's 1300 locations and the Gymboree, Gymboree Outlet, Crazy 8, and Janie and Jack brands. Tara Maffeo has led the successful launch of several ground-breaking initiatives, including: global in-store communication, mobile technology roll out, multi-channel VoC program, and a reporting/analysis dashboard tool for the field. On the weekends you'll find Tara out at the barn riding her horse Felix, or hiking one of the many beautiful Bay Area trails.
Keri Voke is passionate about connecting the digital and physical world. As a senior manager of multichannel strategy for Walmart, Keri is responsible for creating customer facing experiences that add value for both our customers and associates every day. She is currently focused on the Sam's Club member experience and using in-club technology to drive member engagement in multichannel. Previous to her current role, Keri worked on the mobile strategy team at Walmart, focusing on customer centric app features such as store maps, mobile checkin, and mobile payment.
Joe leads the Global Design Innovation team for Dunkin’ Donuts and Baskin Robbins. He sets the design direction to support the growth of these two iconic brands. Joe and his team are tasked with playing a major role in keeping the brands relevant and profitable for their franchisees. During his 12 years at Dunkin’ Brands, Dunkin’ Donuts has doubled its footprint in the U.S. as well as entering a number of new International markets. With 25 years of experience in architecture, Joe relies on his diverse experience and passion to create unique guest experiences for these two beloved brands.
Meghan Vallance-Morin is the Associate Vice President for In-Store Experience at Mark's, a Canadian retailer with over 380 locations across the country (including Quebec, under the banner of L'Equipeur). Her portfolio includes Visual Merchandising, In-Store Marketing, Digital Innovation and Store Communication; along with consulting on store design and fixture development. Meghan's career in retail started close to 15 years ago where she started at store level working for both the Gap and Boutique Jacob in Visual Merchandising and Management. Her work experience is supported by a Bachelor of Arts in Communications and Fine Arts from Concordia University. Most recently she has been recognized as one of the industry's Top 40 Under 40 talents by design:retail magazine in 2016 and is looking forward to further enhancing the Mark's In-Store Experience in the coming years through elevating in-store talent and launching relevant digital initiatives.
Angela is shaping Sleep Number’s future, by leading the vision and strategy to transform the Sleep Number brand and the mattress shopping experience. Today, the Sleep Number store creates a consumer-centric, technology driven environment that transforms a purely rational shopping experience to one that maximizes both rational and emotional appeals, differentiating the experience from all competitors.
Sleep Number is considered "best in class" retail leadership, resulting in over twice the productivity of the industry average. Gearhart has transformed the entire Sleep Number retail portfolio resulting in Sleep Number’s productivity consistently ranking among the top 10 retailers in the U.S.. The store experience has also been honored by the Association for Retail Environments for Outstanding Store Design in 2012, 2015 and 2016.
Not only has she transformed the mattress shopping experience in store, but over the last four years launched new product innovations and positioned Sleep Number, as a leading consumer technology company at events such as the Consumer Electronics Show. In 2017, this one-of-a-kind technology integrated experience exceeded company objectives, driving over 3B media impressions and out of 3800 exhibits, Sleep Number was named top four “Best of CES” by EXHIBITOR Magazine.
Honored with the 2016 Retail Innovator Award by Retail Touchpoints and the 2015 Design Influencer Award from design:retail Magazine, Gearhart drives to influence the industry to think differently and change the perception of how consumers shop for a traditionally commoditized product, from just a purchase to truly an immersive experience.
Her experience also includes end-to-end holistic marketing strategies for international retail brands - Rainforest Café, Monsoon, Pet Food Warehouse, Kohler, Nike, Callaway Golf and West Marine.
Ryan St.Mary is the Director of Stores for GANT. In this role, Ryan is responsible for creating and executing the company’s North American retail strategy including overseeing all facets of the store experience including merchandising, marketing, customer experience, operations, and human resources.
With 20 years of leadership experience in retail, merchandising, operations, and P&L management, Ryan has previously worked with strong consumer brands, including, giggle, Cole Haan, Esprit, Gap Inc, and Nordstrom.
Shelly has over 30 years of retail experience. She has held various leadership positions with the GAP, Bath & Body Works and Limited Express working in both Frontline and Outlet businesses. She started her career with Chico’s in 2006 as a Regional Sales Manager, elevated to Senior Regional Manager and then promoted to VP Head of Stores in fall of 2013 overseeing 600+ stores.
Shelly directs the overall store sales, talent and operations. Responsible for Store’s P&L, building and leading teams, communication, assessing business needs, developing solutions, driving implementation, ensuring organizational alignment and streamlined execution. She works collaboratively with cross functional business partners to deliver initiatives and results.
Shelly knows and understands the customer both internal and external; her career has been focused on hiring, developing and empowering high performing teams that deliver results.
Experience Design Managers at REI, Nikki Easterday and Matthew Powell are submersed in creating the customer experience through new shop designs with reinvented navigation, service operations, engagement and education. Through customer research in tandem with collaborative and iterative design process', they create a new way for customers to discover Camp and Bike at REI.
Nikki holds a B.S. In Design, Visual Communication & Presentation from University of California, Davis where her passion for design systems was cultivated.
Experience Design Managers at REI, Nikki Easterday and Matthew Powell are submersed in creating the customer experience through new shop designs with reinvented navigation, service operations, engagement and education. Through customer research in tandem with collaborative and iterative design process', they create a new way for customers to discover Camp and Bike at REI.
Matthew has over 20 years of retail experience starting from small mom-and-pop surf shops to such industry giants as Abercrombie & Fitch, Pacific Sunwear, Eddie Bauer and now REI.
Ms. Tallie Kawahara has been Vice President of Soma Intimates, LLC, a division of Chico's FAS Inc., since August 2013 and is responsible for overseeing all aspects of store strategy, operations and customer engagement. Ms. Kawahara has over 25 years of retail experience in various roles in the specialty retail environment with companies such as Banana Republic, Ralph Lauren, Maxmara and Fred Segal. Ms. Kawahara has held every title in the field from associate to Regional Manager and worked with various product categories from men's and women's apparel and accessories to intimates, home and children's.
Michelle Grant is the Head of Retailing at Euromonitor International. In her role, Michelle has direct responsibility over Euromonitor’s research on the retailing industry, conducted in 80 countries. She also manages a team of analysts who produce insights into the retailing industry through articles, reports and multimedia. The mission of the retailing team is to explain how the world will shop. She works closely with clients throughout the retailing ecosystem, providing insight into consumer trends and market performance to help them make informed, strategic business decisions.
Michelle is a 2017 Women2Watch honoree. She has shared her thoughts on the global retailing industry in a range of publications, including the Wall Street Journal, The Economist and the Financial Times. She is a well-known public speaker with presentations at ShopTalk, Recon Latin America and Retail Asia.
Previously, she was a Travel Research Manager and a Research Analyst for Latin America. Michelle has a Bachelor’s of Arts in Economics and Finance from Washington University in St. Louis.
David Garcia is Director of Retail Experience Innovation at Verizon, responsible for defining brand strategy, store experience, and leading retail transformation programs for Verizon’s marketing organization.
In the last year, David has tackled projects that have addressed long-standing consumer pain points with a focus on building customer engagement. He recently led the development of Verizon’s new concept design and store of the future at Garden State Plaza Mall in New Jersey. His scope includes: Omni channel strategy, digital retail, mobile app development, space planning, merchandise planning, product experience, retail interactive, customer experience, human interaction design, and "store of the future” at Verizon’s 1,700 company and 16,000+ franchise/wholesale retail locations.
Formerly he served as Director of Retail Sales & Operations leading more than 1,000 employees across 40 locations in Virginia and North Carolina. David started his career as a retail representative to pay his way through college and worked full-time while attending undergrad.
A recognized thought leader on the role of data and personalization in retail, he earned a B.A. in English from St. John's University and is currently pursuing his M.B.A. at Cornell University. David resides in Jersey City with his wife Miriam, a Peace Corps veteran and full-time medical student, and their English Bulldog Brody.
Craig Witsoe has been the Chief Executive Officer of Elo since 2012. Prior to Elo, Mr. Witsoe led efforts in various aspects of retail technology for over 20 years, with global experience in digital displays and retail commercial lighting.
Building on Elo’s 40 years of touchscreen innovation and over 20 million global installations, Craig has led Elo’s latest generation of innovation focused on bridging the physical store and on-line shopping experience. Elo is making in-store e-commerce a reality with its industry leading commercial touchscreens, cloud-based Eloview content delivery software, and EMV payment integration. Elo has also modernized the world of interactive POS technology with its aesthetically pleasing, yet durable, new systems.
Working with some of the largest retailers around the world, Craig is in a unique position to see the best in-store digital interactive experiences, approaches to in-store on-line shopping and, more importantly, what retail will look like in the coming years.
Learn more about Craig and connect with him on LinkedIn at www.linkedin.com/in/craigwitsoe
Mike Tippets is vice president of the Hughes Global Media Group, a product and solution division of Hughes. Mr. Tippets assumed this position in January of 2010and in this capacity he is responsible for the development of managed services, software applications and other solutions based on Hughes digital media products and technologies.
Previously, Mr. Tippets served as president of Helius, which was acquired by Hughes in 2008 and became fully integrated into the Hughes family in January2010. As a leading provider of business-class IP video solutions, the former Helius provided solutions for training and learning, digital signage, and corporate communications to business customers around the world. Mr. Tippets is a 25 year veteran of the high-tech industry and brings a dynamic and passionate vision of what IP solutions can provide for businesses in the 21st century.
Peter Blair has been with Applause since October of 2015, serving as VP of Marketing. In this capacity, Pete has brought his 20+ years of hands on experience to Applause in order to solidify a marketing vision that encompasses all that Applause offers to it's enterprise level customers and their digital experiences.
Prior to Applause, Pete served as VP of Global Marketing for TradeStone Software and Head of Marketing for Kiva Systems, which was acquired by Amazon. He earned a Bachelor’s Degree in Operations Research & Industrial Engineering from Cornell University.
Kevin Swanwick has 30 years of experience in the retail technology and store systems sector, spanning multiple generations of technology and nearly all aspects of software sales, marketing, design and delivery. Kevin is currently senior director of retail solutions at Manhattan Associates, where he oversees stores systems and helps clients address today’s omni-channel retail challenges.
Tristan Rogers is the founder and CEO of Concrete. Tristan started his career in software back in the early 90s, when he embarked on the UK's first "multi-media" Masters course in Oxford. Whilst on the course, he set up his first company, and within 18 months, counted Diageo, the drinks conglomerate, and The Royal Mail as customers.
Concrete was founded in 2005 after a chance encounter with an executive from Marks and Spencer, a $15bn revenue retailer based in the UK. Tristan saw an opportunity to provide a SaaS platform that could help them work smarter with their franchise partners in the 28 countries they were trading. Within a few years, Concrete had recruited many of the UK's leading retail brands, and also Gap, as its first US customer. Since then, Concrete has grown significantly, with the US now its largest market.
Tristan remains focussed on the advancement of Concrete's Retail Intelligence Platform, and close to a number of key business accounts day to day.
Gene Bornac has more than 20 years’ experience and achievement within the retail and consumer products industries. His leadership experience includes managing individual specialty retail stores and a multi-unit chain at the district level. Gene also has extensive executive-level experience at consulting firms and retail technology companies. As a highly skilled project manager, he has created several product/project specific implementation methodologies and led many successful retail IT projects.
For over 25 years Tony has helped companies and organizations connect with users of products, services and experiences through user-centered design for clients across a wide range industries. As Director of RTC’s Innovation and Strategy group, Tony works with both retailers and brands to explore and frame the next generation of consumer retail experience. Trained as a Growth and Innovation Strategist, Tony translates consumer, shopper and user insights into strategic principles that inform transformational and game changing strategies for growth.
Tony holds Master’s Degree in Human-Centered Design with a focus in Innovation Planning from IIT's Institute of Design. He also holds MBA from Lake Forest Graduate School. Tony has completed Masters course work in Organizational Psychology & Development at The Chicago School of Professional Psychology. Tony is an adjunct professor at The Institute of Design and is also a visiting a professor in Business Innovation and Design Thinking at CEDIM Mexico.
Matt MacInnis is Inkling’s founder and Chief Executive Officer. He founded Inkling in 2009 on a mission to make the world smarter with mobile technologies, and has built it into the market leader in workforce enablement. Today, Inkling is the leading field operations management system for retail, restaurants, and other industries.
Before Inkling, Matt spent eight years at Apple, where he ran the company’s education market development organization, based in Beijing. Matt subsequently returned to Apple’s California headquarters to coordinate Apple’s growth in education globally.
A native of northeastern Canada, Matt earned a degree in Electrical Engineering with a Citation in Mandarin Chinese from Harvard University. Both Matt and Inkling are based in San Francisco.
Tom leads MaxPoint’s efforts to deliver strategic growth for the company’s largest client partners. He is responsible for the development and deployment of data intelligence products for application across shopper experience initiatives, long-term customer engagement, and media strategy. Before joining MaxPoint, he held senior management roles at an industry-leading behavioral targeting company and within some of the biggest ad agencies in the US. Tom earned his BA from the University of Notre Dame.
Jim Barnes is a leading expert in supply chain management from source to consumption. He co-founded enVista in 2002 in response to market demand for comprehensive supply chain consulting services, and he has spent the last 20 years successfully deploying supply chain and enterprise solutions and synchronizing material and information flow for Fortune 500 companies. Barnes is also CEO of Enspire Commerce, an enVista company that provides cloud-based, omni-channel, customer engagement solutions on a single platform.
Barnes has consulted companies in retail, wholesale distribution and e-commerce industries. He has worked with companies such as Sephora, hhgregg, Sur La Table, Shopko, Tory Burch, Nature’s Best, Payless Shoes, Boot Barn, Brightpoint, Gulf-States Toyota, Wal-Mart.com, Genesco, Hibbett Sports, Modell’s and Sport Chalet. His expertise includes all areas within the extended supply chain, including global supply chain network design, strategic facility design, international and domestic transportation management, labor management, organizational change management and supporting supply chain and execution technology.
Prior to founding enVista, Barnes was the Executive Vice President and co-founder of Q4 Logistics. He also held the position as Manufacturing Practice Manager at Tompkins and Associates. He has a bachelor’s degree in mechanical engineering from Purdue University and a master’s in business administration from Cal Poly.
Outside of work, Barnes enjoys flying, kite surfing, racing, running and great wine.
Chris Taylor is founder and CEO of Square Root, where he leads the company’s long-term growth strategy. Passionate about empowering companies to optimize operations and make smarter decisions, Chris founded the company in 2006 with the goal of making business data accessible, understandable and actionable. Under his leadership, Square Root developed its store relationship management (SRM) platform, CoEFFICIENT, which helps the world’s leading automotive and retail enterprises align their organizations, increase transparency, encourage collaboration and improve store performance. A testament to Chris’ commitment to culture, Square Root was recognized as the 2015 2nd best small workplace in America by Fortune magazine. Chris has more than 20 years of experience serving in operational and strategic roles for leading technology and automotive companies including Trilogy, CarOrder, TrueCar and Brighthouse. He earned his degree in Mathematics/Computer Science and Cognitive Psychology, graduating Phi Betta Kappa from Carnegie Mellon University.
Jim is a senior executive with more than 25 years of proven enterprise software marketing, sales, and business development leadership. As a Software industry veteran with proven leadership and strong operational skills, his commitment to "voice of the customer" program management is foundational to his ability to build and lead high performance marketing teams in the enterprise software industry. Prior to Smartsheet, Jim was the director of product marketing for Winshuttle, and his leadership in the software industry has included executive management roles with Talisma, Captura (Concur) and SQLSoft (as founder). Jim initiated his career in enterprise software solutions with IBM Corporation and Lotus Development in sales engineering and business development roles.