Future Stores Seattle

June 25-June 28, 2017

Washington State Convention Center, Seattle

Contact Us: 1.888.482.6012

Matthew Austin

Senior. Director, Retail Strategy & Innovation
Samsung, Inc.
Matt Austin is a retail strategist and innovator who drives ideation and defines strategy while advancing relationships with external partners and across Samsung. In his current role, he leads teams that support all products and channels at retail to set overall strategic direction, pilot and incubate innovative programs, and develop and deploy technology solutions.

Over the past seventeen years, Matt has leveraged his strategic mindset and retail experience at a variety of Fortune 500 companies. He has a history of success in both consumer electronics and consumer product goods leveraging insights to win with customers from 7-11 and Walmart to Best Buy and Macy’s. Matt has built a reputation for driving results and building consumer-centric initiatives across geographies, cultures, and products.

Based in Dallas, Texas, Matt holds Bachelor of Business Administration in Management Information Systems from Texas Tech University.



Day 1: Monday, June 26, 2017 Embracing Retail Disruption

08:25 AM Interview: This Is How To Reinvent The In-Store Experience

How to bring the ease of online to brick and mortar
Leverage the voice of the customer to inform design process
Engage customers with immersive technologies
What’s working for today’s shoppers and what is falling out of favor