Future Stores Seattle 2018

June 19-June 21, 2018

Sheraton Seattle, Seattle, WA

Contact Us: 1.888.482.6012

Kevin Swanwick

Senior Director
Manhattan Associates Retail Solutions
Kevin Swanwick has 30 years of experience in the retail technology and store systems sector, spanning multiple generations of technology and nearly all aspects of software sales, marketing, design and delivery. Kevin is currently senior director of retail solutions at Manhattan Associates, where he oversees stores systems and helps clients address today’s omni-channel retail challenges.


10:50 AM Panel Discussion: The Next Generation Store Experience: The Secret Is Customer Engagement

Decreasing store foot traffic: what was once a trend is now the now reality. E-commerce sales have been growing every year, and 2016 was the year the trend started having a bigger impact on brick and mortar stores. Factor in strategic moves by Amazon, like Amazon Go, and retailers are looking at all aspects of their in-store operations and using technology to enable their store associates to create personalized experiences for customer engagement. Join the discussion with leading retailers about approaches they are using and the next-gen technologies that enable modern, end-to-end store experiences.
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