Jochen Schmidt

Vice President, Distribution and Real Estate Swarovski

Jochen Schmidt, Vice President Distribution & Retail Real Estate at Swarovski, a family-owned crystal business run by the 5th generation of the Swarovski family. Mr. Schmidt has been with the company for 16 years, leading various global departments in Procurement, Distribution & Real Estate and Architecture. Prior to that, he has gained extensive experience in Strategy, Business Development and Sales.

Mr. Schmidt holds a MBA degree of the academy of economy and administration in Nurnberg, Germany as well the degree of Retail Real Estate economist at the International Real Estate Business School Hamburg.

Day Two: Innovating Retail for Today’s Customer

2:00 PM Panel: Uninterrupted Retail: Using Data & Analytics to Enable a 24/7 Customer Experience

Customers are researching and shopping for longer periods of time and are walking into stores with greater expectations than ever before. How can customer data work for you past store opening hours? Panelists will discuss:

Identifying metrics relevant to the modern shopper’s customer journey
Leveraging online customer data to personalize offline experiences
Keeping the customer engaged in the data collecting journey
Ensuring inventory accuracy for all fulfillment options

Check out the incredible speaker line-up to see who will be joining Jochen.

Download The Latest Agenda