At Future Stores, you’re in control! Get involved in our unique, peer-to-peer roundtables for the best discussions you’ll have all year. Talk about your key challenges and hear how other brands are overcoming them. After 30 minutes, you’ll rotate to a new table and tackle a new topic with a new expert host. Use this time as a unique opportunity to dive into a niche topic of your choosing in an informal and intimate setting. Leave the event with new ideas you can put into action as soon as you return to the office.
1.Experiential Retail Tips And Tricks
Moderator: Tara Maffeo, Senior Manager, Retail PMO, Continuous Improvement, SEPHORA
2.Clienteling In A Digital, Omni-Channel World
Moderator: Courtney Graybill, VP, Customer Experience & Product Management, David’s Bridal
3.Capturing Customer And Employee Insight To Drive Retail Innovation
Moderator: Carl Chang, Director, Technology & Tools, Best Buy
4.Tips For Becoming A Story-Centric Business & Identifying Growth Opportunities
Moderator: Alyssa Frankel, Corporate Sales Manager, Glassy Baby
5.Influencing To Drive Accountability And Results In The Adoption Of Technology In Brick And Mortar Stores (From The Sales Operations And HR Perspectives)
Moderators: Jennifer Matanin, Director of Retail Operations, ALEX AND ANI
Linda Goodman, Senior Manager, Field HR, ALEX AND ANI
6.Next Generation Performance Management
Moderator: Rob Ollander-Krane, Head of Talent Planning & Performance, Gap Inc.
7.Prototyping Imperfect Technology Live In Stores: Process, Impact, Risk & Reward
Moderator: Melissa Cummings, Program Leader, Digital Retail Experience, Domino’s
Tara Maffeo
Senior Manager, Retail PMO, Continuous Improvement
SEPHORA
Courtney Graybill
VP, Customer Experience & Product Management
David`s Bridal
Carl Chang
Director, Retail Operations
Best Buy
Alyssa Frankel
Corporate Sales Manager
Glassy Baby
Jennifer Matanin
Director of Retail Operations
ALEX AND ANI
Linda Goodman
Senior Manager, Field HR
ALEX AND ANI
Melissa Cummings
Program Leader, Digital Retail Experience
Domino’s